Book with Confidence : Flexible cancellation and safety protocols
PHONE RESERVATIONS
STAY CONNECTED
As health and wellbeing go hand in hand, we invite you to discover something truly Swiss: Vitality.
As we uphold sustainability standards wherever we go, it’s included free of charge with every stay.
Let’s share a warm smile and a genuine welcome. The best of Swiss values are in each of us.
* Mandatory field
View or Modify Reservation
Members’ rate available: Save up to 10% at participating hotels with our loyalty programme.
Welcome to
4.3
4,421 reviews
T, Sep 21, 2024
My wife and i recently spent a few nights at this hotel. It was a special occasion for us. We hoped for an early check in after an overnight trip from Africa. unfortunately that did not happen. We reserved an upgraded king room but it was very small and cramped. In addition, our view was a building under renovation with various utilities situated on the rooftop. Finally, I was having computer issues and asked if I could access a hotel computer for a short time to accomplish a few essential emails. The reply: a curt "it is not possible." Quite a different response from our hotels in Africa who were most accommodating of my request. Anyway, we will not be staying at this hotel again.
Shlomo Z., Sep 18, 2024
Ted 6., Aug 12, 2024
The front desk staff was extremely helpful and friendly.
Kathy, Jul 24, 2024
Bad view with pigeons outside our window. Gross. Also we missed first day because of airline. But you made it sound like you would help us by removing first night charge and then lady at desk was mean about it.
Chris C., Jun 19, 2024
We stayed 7 nights. Bed was 2 foam mattresses on top of one another - I fell of the edge during the night as there was no support. Bathroom amenities not replaced regularly. Not enough room to move between desk chair and bed. Hair dryer missing on check in. Tea/coffee not replaced regularly. No milk for teas. Overall impression was there was no active caring management involved - no where close to the claimed 4 star.
THE BEST OF SWISSOTEL AMSTERDAM
Donate while you sleep.
Receive additional benefits when you book via our website.