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4.4
52,169 reviews
Bilal W., Jun 14, 2026
I am incredibly disappointed with my experience at this hotel. The level of customer service was abysmal, and their policies regarding early check-in are frankly insulting to guests who choose to book through third-party platforms. The "Third-Party Booking" Penalty. Upon arriving at the hotel after a long journey, I politely requested an early check-in. I was immediately met with resistance, and it became glaringly obvious that the hotel actively discriminates against guests who book through external travel websites. Rather than treating all paying guests with the same standard of hospitality, they use early check-in as a weapon to punish you for not booking directly through their site. Zero Communication and Wasted Time. Instead of giving a straightforward answer or an estimated time for a room to be ready, the front desk staff were completely unhelpful. They refused to provide any details on room availability and dismissively told me to "try checking with reception every other hour." This resulted in a frustrating waiting game, essentially trapping me in the lobby and wasting my day because they wouldn't just give me a clear answer. The Ridiculous Paperwork. When I checked in I was actually forced to sign a formal document acknowledging the two-hour early check-in. It felt entirely petty and unnecessary—a final hoop to jump through just to access a room that was clearly already available. If you are booking through a travel site, expect to be treated like a second-class citizen. I highly recommend finding a hotel that values all of its guests equally, regardless of how they made their reservation.
Abdul K. M., Jun 14, 2026
Excellent team ideal location serene atmosphere and tremendous support always on bullseye
Taysiir J., Jun 14, 2026
Everything was excellent. Room service was nice and polite. Breakfast was fantastic 10/10. Overall was very satisfied with the hotel.
Ahmad T. A. K., Jun 13, 2026
Nice view. The bed so comfort. The breakfast buffet so nice. A lot of foods to choose.
Khamami H. M., Jun 12, 2026
Well located
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