Juan A., Jun 03, 2026

Thanks for the upgrade and smooth check in! shout out to Mrs Indah

Kelvin A. K., Jun 02, 2026

Room is okay but ember restaurant needs a lot of improvement.

Ferry N., Jun 02, 2026

My stay at Swissôtel Living Jakarta Mega Kuningan was nothing short of exceptional. From the moment I arrived until the day of departure, I felt genuinely welcomed and cared for by every member of the team. A special thank you to Pak Nico, Front Office Manager, who made the check-in experience smooth, professional, and welcoming. His attention to detail and genuine hospitality immediately set a positive tone for the entire stay. The property itself is beautifully maintained, with spacious and comfortable accommodation, excellent facilities, and a convenient location in the heart of Mega Kuningan. The rooms are thoughtfully designed and provide all the comforts needed for both short and extended stays. I would also like to recognise Ibnu, who served during one of my dinner visits. His attentiveness, professionalism, and friendly personality greatly enhanced the dining experience. Equally commendable was the hostess managing the breakfast entrance, whose warm greeting and cheerful attitude each morning made guests feel valued and appreciated. What impressed me most was the teamwork displayed throughout the hotel. Every department appeared to work hand in hand, creating a seamless and welcoming experience for guests. Whether at the front desk, restaurant, housekeeping, or public areas, the staff consistently demonstrated professionalism, kindness, and a genuine desire to deliver excellent service. The positive atmosphere created by the team is truly one of the hotel's greatest strengths. It is evident that the staff take pride in their work and support one another, which translates into a memorable guest experience. Thank you to Pak Nico, Ibnu, the breakfast hostess, and the entire Swissôtel Living Jakarta Mega Kuningan team for making my stay so enjoyable. I would not hesitate to return and will gladly recommend this property to friends, family, and colleagues visiting Jakarta.

Alvier V., Jun 01, 2026

The hotel is very comfortable, with a modern atmosphere and excellent cleanliness. The facilities are very complete, and I was upgraded to a room that felt more like an apartment. The room was equipped with a kitchen, electric stove, refrigerator, and washing machine, making it extremely convenient for a longer stay. Overall, the facilities are exceptional for a hotel, and the stay was very comfortable. I highly recommend it.

Tan C. H., Jun 01, 2026

Comfortable