Dianah N. D., Dec 24, 2025

Having stayed there during my honeymoon and also second time was trully happy with the warm welcome from the valet staff, the security team and the great service and proffessionalism that Kyln at the reception handled us with during our stay. Not leaving maggy for prompt response and well spoken during our request calls.We look forward to another stay in future for much more experience. Thankyou. Mrs. Dianah

Abdullah A., Dec 24, 2025

Checked in 1, out at 5am, everything was perfect

Nishaad S., Dec 23, 2025

Very dirty rooms and bathrooms The amount of further and dirt was totally unacceptable Mucous or saliva in bathroom walls from previous guest Hair in shower from previous guest Urine drops on toilet from previous guest The room smell like someone had just been smoking in it. Dust balls everywhere Called before our arrival to make sure we have connecting rooms as my kids would be in the other room. This wasn't arranged by hotel, instead they put us in 2 rooms that were far apart, also requested 2 x twin beds for my kids, but they expected my 3 kids to sleep in ONE bed??!! Eventually they put us up in a 2 bed suite for 1 night, but we had to move the next day to 2 connected rooms that was disabled absolutely disgusting, and clearly NOT CLEANED properly after the previous guests left. Seray arranged free coffee for us upon check out, but sadly that doesnt compensate us for the terrible experience we had. This bad experience ruined the start of our annual family holiday, instead of spending our time enjoying the hotel, all we wanted to do was get out as soon as we could.

Amjad A., Dec 22, 2025

It was an excellent experience in all respects

Marouane A., Dec 22, 2025

My stay was amazing, just like last time. The entire team was very helpful, always ready to assist, and greeted me with warm smiles throughout my stay. Special shout-out to the Night Manager, Haitam, for his extraordinary service and assistance, as well as to his wonderful team. Their professionalism and dedication made my stay even more enjoyable. I highly recommend this hotel and look forward to returning again.