Bilal V., Aug 25, 2025

Breakfast time was very poor, with hardly any good options for kids to eat. There were no hash browns and beans and the egg station takes forever with the long long queues. Even the sausages were not nice, however, the table staff were very nice and would bring your tea/coffee orders straight away.

Nana F. M., Aug 25, 2025

I loved how everything was in one place. The in room Haram speakers were a big bonus for me. Staff were kind and courteous.

Shaukat A., Aug 24, 2025

Absolutely amazing experience, from location to hospitality, the workers all around the hotel were top notch, cudnt fault a thing, the only thing I would say is the bathrooms need to be updated

Salima T., Aug 23, 2025

Shower kept getting blocked. Poor room service- have to tell cleaners numerous times and they do the bare minimum. Felt I had to guide them step by step as to what was needed to be done- eg vacuum, empty bins, provide fresh towels, refill products, clean bathroom (this should all be standard without asking) Further training should be provided so they use their initiative to clean and tidy rooms

Hala Z., Aug 23, 2025

On arrival asked if there's a view room available as a courtesy for an All member, and the answer was no but tomorrow we will have some. Even though they had available rooms with view advertised online. The next day someone called to check on our stay, so we mentioned it to her. She promised to speak to the supervisor and would call us back. We waited for two days and she never called us back. The hotel in general is too loud, elevators are ridiculously slow, some floors and rooms strongly smell like an old oriental restaurant.