Amro, Nov 17, 2024

Good location

Hsz, Nov 16, 2024

Good stay

We enjoyed our stay infront of kaaba and the hole team was cooperative with us including the receptionists, the cleaners and waiters. The breakfast was amazing. The only discomfort that i found the room a bit small for 3 persons otherwise that it’s all good. Thank you.

Shoaib, Nov 16, 2024

Good location, car parking is an issue

Overall good experience, location is great. I had two issues of minor nature. When my transport was coming to pick me up the car park security would not let them through despite me having provided their registration at reception. I had to go out to the car park entrance and by that time they had turned them away further delaying our pickup. Eventually the supervisor allowed them to come in the second time, but it was hassle we didn't need. Secondly at checkout the reception told me Bell Boys are on the way not, waited 30 mins, asked two supervisors on the floor and they told me Bell boys will be here shortly. I went to the bell boys desk they didn't even have my room number. First I had to run to the car park security and now this. I took the trolleys and loaded the luggage myself. The staff were apologizing afterwards, but how can a hotel of this standard mess up simple services like this. You really need to sort out your car park security for a pain free experience.

Abdul R. P., Nov 16, 2024

Well located and Good Stay

Customer service reception is very busy and over crowded and needs lot of time for registration. Except this all we’re good. Thank you

Mohammed A., Nov 16, 2024

The location was good and the elevator was spacious and fast.

It was amazing. Everything was very close.